Terms & Conditions

By accessing and using the Go Robale website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and others who access or use our services.

Go Robale provides business consulting, strategic planning, digital transformation, and related professional services. Specific service terms, deliverables, timelines, and fees are outlined in separate service agreements or proposals. Our website provides information about our services, resources, and facilitates contact with our team.

You agree to: (a) provide accurate and complete information when contacting us or using our services; (b) maintain the confidentiality of any account credentials; (c) notify us immediately of any unauthorized use; (d) use our services only for lawful purposes; (e) not interfere with or disrupt our services; (f) not attempt to gain unauthorized access to our systems; (g) respect intellectual property rights.

All content on this website, including text, graphics, logos, images, software, and design elements, is the property of Go Robale or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our explicit written permission.

To the maximum extent permitted by law, Go Robale shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you for services in the twelve months preceding the claim.

Our website and services are provided 'as is' and 'as available' without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure. We do not guarantee specific results from our consulting services, as outcomes depend on various factors including client implementation.

Service Agreements

Specific consulting engagements are governed by separate written agreements that include:

• Scope of work and deliverables
• Project timeline and milestones
• Fees, payment terms, and expenses
• Confidentiality obligations
• Intellectual property ownership
• Termination provisions

In case of conflict between these Terms and a specific service agreement, the service agreement shall prevail.

Confidentiality

We maintain strict confidentiality regarding all client information and business dealings. Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives the termination of any service agreement. Specific confidentiality terms are typically outlined in separate Non-Disclosure Agreements (NDAs).

Payment Terms

Payment terms are specified in individual service agreements. Generally:

• Invoices are due within 30 days of receipt unless otherwise specified
• Late payments may incur interest charges as permitted by law
• We reserve the right to suspend services for non-payment
• All fees are in USD unless otherwise stated
• Refund policies are outlined in specific service agreements

Termination

Either party may terminate a service engagement in accordance with the terms specified in the service agreement. We reserve the right to suspend or terminate access to our website immediately for violations of these Terms, illegal activity, or behavior that we determine to be harmful to our business or others. Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination.

Indemnification

You agree to indemnify, defend, and hold harmless Go Robale, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Binding arbitration in Austin, Texas, if mediation fails
4. Litigation in the state or federal courts of Travis County, Texas, as a last resort

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. These Terms, along with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Go Robale regarding use of our services.